Back
By Allegra • March 14, 2019

Infrastructure Networks Advances Goal to Support U.S. Oilfield Workers, Dedicates Customer Program Incentives to Oilfield Helping Hands

HOUSTON, March 14, 2019Infrastructure Networks, Inc. (INET) announced today that the company is dedicating money raised during their first ever Customer Satisfaction Program to benefit Oilfield Helping Hands (OHH), a nonprofit charitable organization that helps oilfield families in financial crisis.

26 Oil and Gas companies joined in the program, during which INET customers participated in a customer satisfaction survey and some will join INET in a customer user group hosted this Spring. For each survey, INET made a donation to OHH on behalf of customers.

INET Chairman and CEO, Scott Crist, said including OHH in the customer incentive was a clear choice considering OHH and INET support the same audience: oilfield workers.

“Our customers are our partners in progress,” said Crist. “We’ve grown a lot during the past two-years and are thankful that OHH allows us to continue serving oilfield workers in their homes and communities.”

INET Chief Strategy Officer and Founder, Stanley Hughey, said,” We knew it might take time to show customers how their feedback helps everyone. We wanted them to feel the weight of their impact immediately and decided to create a charitable incentive for each person’s participation.”

Crist and Hughey said they were pleased with the participation and feedback during this year’s program.  Survey results revealed that overall, INET customers are satisfied with INET products and services, and noted room for improvement in areas such as the amount of communication customers receive about services.

“We’ve recently hired additional customer service positions and are confident we’re headed in the right direction, “said Hughey. “By building solutions around customer feedback from the survey and user group, we feel good about what customers will say during next year’s program.”

INET plans to continue the program on an annual basis and give future program incentives to OHH as well. As they continue with the program, Hughey said the company expects its customer and OHH impact to increase as the company and customer participation grows each year.

 

OHH Check Photo

(Image Above) INET employees with Chairman and CEO, Scott Crist, present Gary Brooks, OHH Board Member, with program donations on behalf of INET customers.

About Infrastructure Networks
Infrastructure Networks Inc. (INET) is a technology and telecommunications company eliminating the frustrations associated with managing and scaling remote communications by providing end-to-end customer connectivity solutions. By leveraging the global scale and adoption of a leading standards compliant technology, recognized technology leaders, along with 24/7 monitoring and boots-on-ground service, INET delivers “Wireless Infrastructure-as-a-Service” (W-Iaas) over the industry’s first end-to-end, private, LTE network. INET’s existing networks connects 50,000+ square miles of the Digital Oilfield, including the Eagle Ford, Permian, Delaware Basin, Bakken and Scoop & Stack. INET’s W-IaaS Solution includes support for SCADA, Drilling and Completion, Mobile Data, Video, Analytics, Workforce Automation, IIoT and other M2M applications.

 

Media Contact
For Infrastructure Networks:
allegra.taylor@inetlte.com

 

 

Read More

News

iNet Promotes Brian Keefover to Vice President and General Manager – United States

Infrastructure Networks, Inc. (“iNet”), a leading remote communications and IoT solutions provider to critical infrastructure industries, announced today that Brian Keefover has assumed the new role of vice president & general manager – United States. Based in Midland, Texas, Keefover will have profit-and-loss responsibility for iNet’s U.S. operations, both onshore and offshore.  He will oversee...

Read More

News

iNet CEO Mark Slaughter on In Basin Observations Podcast

iNet CEO Mark Slaughter was recently featured on the Daniel Energy Partners In Basin Observations podcast, where he discussed the company’s wide array of remote communications solutions, including becoming an authorized enterprise service Starlink satellite integrator. Listen to the episode HERE.

Read More

News

iNet’s Stan Hughey Featured in Gottleib’s Satellite Mobility World

iNet Founder & CTO Stan Hughey is featured in the January issue of Gottleib’s Satellite Mobility World, discussing iNet’s integration of Starlink satellite technology as part of an SD-WAN solution for our oil & gas customers. Read the article HERE.

Read More

We’re remote communications experts.
So you don’t have to be.

Contact Us